Technology Connecting People

19 July 2012


Do your staff waste time while faxing?


Companies and other government organisations have made use of the many staff productivity solutions that are out there, streamlining processes, cutting out extra steps and measuring them with KPIs to ensure they are adding value to the business.  But one of the last considerations, and an often forgotten piece of the puzzle, is the humble fax machine.  It works, right?  So if it aint broke, don’t fix it? Well... not exactly.  Few managers consider the cost of staff moving from their desks to send or retrieve a fax; checking and rechecking if a fax is there or not; time spent replacing consumables and also the time it takes to deliver a fax to someone in another office or on another floor.  Quite apart from the costs of line rental and consumables, the staff cost is very high, is measurable and can be improved.

With the email connectors available with RightFax (including Exchange and Lotus Notes), staff are no longer required to wait by the fax machine to make sure the fax has been sent. Staff are able to send a fax from their desktops and even attach Microsoft/PDF documents. RightFax will then monitor the fax, ensure it has been sent, resend should it need to, and notify the person if the fax has not been sent, all with staff still sitting at their desks. 

With the addition of MFD connectors, staff are also able to fax from their MFD/P’s with no additional hardware or PSTN lines required.   Incoming faxes are treated as messages and will be delivered straight to the inbox of users configured to receive incoming faxes.

Want proof that RightFax will save you time and money? 


With the ROI calculator on our website, you can see for yourself where the savings lie! http://www.cpstg.com/index.php/opentext-rightfax and use the click here to try our RightFax calculator link.  

Once you've seen how much time and money you can save, call us at CPS Technology Group on 1300 65 98 28 to arrange a meeting to discuss how RightFax can benefit your organisation.